Privacy Policy & Security

Our customers privacy is of utmost importance to us, and we respect as well as ensure that any information collected in the process of any business transactions or email subscriptions will be kept strictly confidential.

When purchasing goods from Rival Bikes, we collect personal information such as names, phone numbers, and email address, however these are never used beyond the purpose of an email subscription to the Rival Bikes newsletter, and ease of communication with the customer (e.g. when a bike is done you would receive a phone call notifying you of this).

If you would like to remove your consent, please notify us immediately, as we will not hesitate to do so, by either seeing us in store, or emailing

Rival Bike’s Website uses “cookies” to enhance your interaction and convenience with our website and do not use cookies to record any personal information. A cookie is a small piece of text that is placed within the memory of a computer and can be later retrieved by web page servers. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of .


Rival Bikes ensures all it’s customers security through the use of SecurePay’s Internet Payment Gateway that all customer credit card information which is gathered during the transaction process is protected by SSL 128-bit RC4 encryption technology and that no customer credit card data is stored in any way during this process, the only company which has access to your information is the merchant’s bank. We know internet security is a concern for all our customers and can ensure you all know preventative measures are taken to ensure your credit card data is safe.

For those customers purchasing with PayPal, your transactions are totally secure, and covered by their buyer complaint policy so you can purchase with the upmost confidence.